We wish to provide the highest level of professionalism and quality service along with the best customer assurance policy in the industry. Our service repair warranty is:
All parts replaced by us will be warranted to be free of defects for a period of one (1) year. Many service companies provide 30, 60, or 90 day warranties. We feel that the parts we install have been carefully selected and meet or exceed manufacturer specifications. For this reason we feel comfortable offering this excellent warranty. The labor to install the warranted part(s) is discussed in item #2 below.
Our repair labor is warranted for a period of one (1) year. This is the labor to repair or replace the part we installed in the initial repair, and not to correct other problems that may have arisen in the interim.
In the case of refrigerant (freon) leak repairs, our parts and labor warranty is as stated above with the following clarifications:
- You are strongly urged to let the technician show you the location of the leak prior to and after the repair. If this is not possible due to attic or other inconvenient location, be sure the technician accurately describes the leak location on his service ticket. Our warranty is for the specific leak repaired.
- Unfortunately, many times there can be more than one leak in a system. We may only locate one and complete an effective repair only to be called out again later and find an additional leak. However, if within 90 days of the first leak location, we will provide a no charge diagnostic and leak search. You will only pay for the repair of the leak, just as you would have done if we had located it on the first trip.
All materials and labor is warranted for a period of one (1) year withe the exception of fuses and filters. The equipment is warranted by the manufacturer and upon completion of the install, we will provide a Warranty Certificate from the manufacturer.
Replacement systems fall under the warranty provided by a new system install. The equipment is warranted by the manufacturer and upon completion of the install, we will provide a Warranty Certificate from the manufacturer.